By using our website and buying wine from us you are agreeing to our Terms & Conditions as set out below.
These terms were last updated 25 May 2015
PROVISION OF WEB SITE SERVICE
The Site is owned and operated by The Wine Buff Holdings Ltd. (Company No: 358167), whose registered office is at 5 Pery Square, Limerick, Ireland.
General Email: email@example.com
Office Telephone: +353 61 423 904
It is our policy to not sell alcohol to anyone under the age of eighteen in accordance with the law. By registering or placing an order with us you are confirming you are over eighteen. If the wine you purchase is a gift then the recipient must also be over eighteen.
Upon delivery, if our couriers are in doubt of the age of the recipient of an order they are required to request proof of age. In the event that this is not satisfied they are not permitted to leave the wine.
It is your responsibility to ensure that changes in your personal details are updated immediately.
The Wine Buff reserves the right to decline your registration.
The Wine Buff reserves the right to suspend or cancel your registration.
The suspension or cancellation of your registration, and your right to use the Company website shall not affect either party’s statutory rights.
WINE PRICING & AVAILABILITY
All prices on our website are quoted in euro € and include VAT applicable in Ireland.
The Wine Buff offer a delivery service in the Republic of Ireland only, please contact us directly if you need shipment made to the UK.
Our delivery charges are €6.50 flat rate delivery to each address. If you wish to make multiple deliveries to different addresses then each address will be regarded as one drop.
Your order will normally arrive within 48 hours. We may use an independent courier to deliver your order and they will contact you to arrange delivery. Deliveries do not take place on weekends, operating only Monday to Friday. Failure to deliver your order within three days will result in your order being returned to us. We will then contact you to re-arrange delivery, or cancellation of the order. Failure to make delivery a second time will result in the cancellation of your order.
Please note we are unable to arrange for the courier to deliver wine outside business hours. If you think you (or the recipient) won't be home to accept the wine you can choose to have it delivered to a business address. It is mandatory that a contact number is provided for all delivery addresses.
You can cancel your order at any stage up to the point of dispatch and within seven days of receiving your wine order.
If your wine should not arrive in reasonable condition you should notify us as soon as possible. If the wine is visibly damaged on delivery you should refuse delivery and request that the wine is returned to us, Damaged product, or wine suffering from ‘cork taint’, will be replaced or refunded immediately. This will not affect your statutory rights.
our promise on service
If you are unhappy with our performance in any way please get in touch, by any method outlined below. At the Wine Buff we want you to be happy with our wines and service at all times and will endeavour to resolve any issues you encounter as quickly as possible.
GETTING IN TOUCH
We can be contacted by post, email and telephone as detailed below.
The Wine Buff, PO BOX 415, Limerick
+353 61 423 904
All contracts that result from the use of this website are concluded in English. Relevant legislation governing these Terms & Conditions is the Sales of Goods (Supply of Services) Act, 1980, the Consumer Information Act, 1978, the Electronic Commerce Act, 2000, the EU Directive on Distance Selling, SI 207 of 2001 and SI 68 of 2003, the Data Protection (Amendment) Act, 2003 and the Copyright & Related Act, 2000.