The Wine Buff Research Programme
From all of us at the Wine Buff a big THANK YOU to all our customers who have supported us since we opened our first shop in 2000. We always appreciate feedback on our customer service, wines and the Wine Buff experience, with this in mind we are launching a research card that gives something back but also allows you to give us extra feedback on our wines and what new wines you would like to see on our shelves. As a research team member you'll be rewarded every time you shop with us. It is an opportunity for you to avail of additional promotional offers, tasting events, courses and regular updates on what is happening in your local Wine Buff.
Research our wines and get the points.
Each time you shop at your local Wine Buff store you will earn research points on the wines you buy (1c = 1point). These research points will be saved to your account each time you shop.
Watch out for our Team offers.
Your local Wine Buff shop will run in-store promotions that are exclusive to research team members only throughout the year. This enables you to redeem your research points against unique promotions, so keep an eye out for these in-store. They maybe point earning campaigns or money off discounts on certain wines.
Keeping in touch.
As a research team member you can choose to receive our weekly tip of the week or newsletter that will keep you posted on the latest news from your local Wine Buff shop and advance notice of events.
Joining is easy.
Just pick up an application form in your local Wine Buff store, fill in your details, hand it back to us and we will set you up there and then. Simple really!
Redeeming your research points
Your research points can be redeemed at any time as a discount against your wine purchase. Research points will be deducted for the value of the refund redeemed.
Points cannot be redeemed without your loyalty card.
Checking your research point's balance.
Easy, just hand your card in at the checkout and we'll let you know your balance, it's also printed on your receipt.
Can I change my details or get a new card.
If your account details such as email, address have changed just let us know at the checkout and we'll update it immediately. Lost a card, no problem we'll track you down on the system issue you with a new researcher ID and transfer over your old balance.
A few more Terms and Conditions.
1. You must be 18 years of age or over to join the research team.
2. The promoter of the research programme is your local Wine Buff store. Members of the research team can only redeem points in their local Wine Buff shop where the card was issued and cannot save or redeem points in any other Wine Buff store.
3. Responsibility for the safety of the reserach card and outstanding points remain with the customer. Lost and/or damaged cards may be replaced at the discretion of your local Wine Buff store.
4. The Wine Buff research card remains the property of the promoter and must be surrendered if so requested.The promoter reserves the right to refuse to issue a membership card and may terminate or otherwise alter the rewards programme without prior notice.